Uncovering Creative Usage Scenarios

Most folks have a credit or debit card. And, while most (including myself) use their card to make purchases, sometimes I’ll use mine to scrape ice off my windshield. It’s one of those metal ones, so it comes in handy for odd tasks. If the credit card company replaces it with a plastic card that … Continued

The Requirements Challenge: Requirements Quality (Part 3 of 3)

In my previous posts, I discussed the first two of three considerations in the Requirements Challenge: knowing the unknown, and properly representing all perspectives in requirements elicitation, management and architecture. The third and last consideration in this series is perhaps the most salient, yet often ignored: requirements quality. Namely, how should product development teams answer the question: … Continued

The Requirements Challenge: Representing all Sides (Part 2 of 3)

 In the previous blog post, I discussed a critical consideration in the Requirements Challenge: Knowing the Unknown, as well as a powerful technique to model customer satisfaction and expectations called the Kano Model.  In this blog, we will consider the following question: Are all perspectives of the requirements captured in order to achieve consensus and common … Continued