Overcoming Talent Shortages with AI

A leading manufacturer of rust and corrosion prevention products for industries such as automotive, defense, and oil & gas was facing a critical talent shortage. With growing demand and untapped internal knowledge, the client needed a way to scale without relying solely on scarce chemical engineering talent.

Challenge

As the chemical engineering sector experiences rapid expansion, the demand for highly specialized professionals – especially those with advanced degrees – has outpaced supply. For our client, this shortage created a bottleneck, limiting their ability to capitalize on new opportunities. They possessed a 30-year archive of internal communications and technical expertise, yet lacked a way to effectively leverage this vast knowledge base to close the talent gap.

Solution

Trissential partnered with the client to turn decades of historical knowledge into an operational advantage. We developed a secure, cost-effective generative AI-powered chatbot trained on the company’s professional correspondence. This virtual assistant mimicked the insights of seasoned chemical engineers, providing instant access to valuable technical knowledge for business development and internal use.

Results

The AI chatbot became a catalyst for growth. It empowered the client’s sales team with expert-level responses, significantly reducing their dependence on hard-to-source engineering roles. The company scaled more confidently, enhanced its customer engagement, and maintained a competitive edge – all without compromising on technical depth. Trissential’s Artificial Intelligence innovation allowed the client to transform a hiring roadblock into a strategic advantage.