The importance of customer data control in driving Net Promoter Score (NPS) is a well-known fact. However, the real challenge lies in the implementation. In my experience, combining Agile Management and Data Science techniques is the key to success. The first step is to align simple fact-based charters with the senior leadership. This is crucial … Continued
Find 1% Better Improvement Podcast Here 1% Better Season One Recap – Quick Links Find 1% Better on Spotify | Apple | Amazon | YouTube (new)Follow 1% Better on Instagram (new)Follow Kelcey Carlson on TwitterConnect with Craig Thielen on LinkedIn 1% Better Season One Recap – Transcript [00:00:04.120] – KelceyWell, welcome. We hope you enjoy … Continued
Find 1% Better Improvement Podcast Here 1% Better Thayre Faust – Quick Links Suicide and Crisis Lifeline – call 988Substance Abuse and Mental Health ResourcesConnect with Thayre Faust on LinkedInConnect with Craig Thielen on LinkedIn Key Takeaways 1% Better Thayre Faust – Transcript [00:00:06.840] – CraigHello, I’m Craig Thielen, and this is the 1% Better … Continued
Achieving Agility Series: Article 1 of 12 This is the 1st in a series of 12 articles I’m writing to share my insights and experience with successful, failed, partially successful, and successful for a while and then died… organizational transformations. See my opening article on Achieving Agility. Leadership gut check 10 questions leaders can ask … Continued
Find 1% Better Improvement Podcast Here 1% Better Jeff Munneke – Quick Links Get tickets to the Minnesota Timberwolves or LynxConnect with Jeff Munneke on LinkedInConnect with Craig Thielen on LinkedIn Key Takeaways 1% Better Jeff Munneke – Transcript [00:00:07.290] – CraigHello, I’m Craig Thielen, and this is the 1% Better podcast. Today I’m speaking … Continued
Find 1% Better Improvement Podcast Here 1% Better John Sweeney – Quick Links Learn more about Brave New OutpostCheck out Jiggly Boy video and donate to Smile NetworkGet John’s book, The Innovative MindsetFollow John Sweeney on LinkedInConnect with Craig Thielen on LinkedIn Key Takeaways 1% Better John Sweeney – Transcript [00:00:07.450] – CraigHello, I’m Craig … Continued
12 critical elements in achieving agility Over the next 12 weeks, I’m publishing one article per week highlighting 12 critical aspects of helping an organization achieve true and lasting change. Truly changing the DNA of an organization, its culture and ways of working, is literally like trying to change your own DNA. It will be … Continued
Are you mind-blown by how fast technology is evolving? For me, that feeling comes every time I think about Machine Learning (ML). A sort of prodigy kid of artificial intelligence, ML is not just changing the tech game; it’s rewriting the rules. Let’s dive into the world of software development, now under the magic spell … Continued
Find 1% Better Improvement Podcast Here 1% Better: Paulie Skaja, Enterprise Transformation Coach – Quick Links Learn more about Scaled Agile Framework SAFeConnect with Paulie on LinkedInConnect with Craig Thielen on LinkedIn Key Takeaways 1% Better Episode 12 Transcript [00:00:00.000] – CraigHello, I’m Craig Thielen, and this is the 1% Better Podcast. I’m very excited … Continued
Find 1% Better Improvement Podcast Here 1% Better: Evan Leybourn, Founder of the Business Agility Institute – Quick Links Learn more about the Business Agility InstituteRead Evan’s article titled Taking my own MedicineCheck out Eric Ries book The Lean StartupConnect with Evan on LinkedInConnect with Craig Thielen on LinkedIn Key Takeaways 1% Better Episode 11 … Continued
