Scaling Agility Across a Global Enterprise

A global retail manufacturer with over 20,000 storefronts across 123 countries faced increasing volatility in the market. To maintain and grow its industry-leading position, the organization recognized the need to adopt true enterprise agility – shifting from siloed operations to a more unified, enterprise-wide approach.

Challenge

An initial consulting partner focused narrowly on IT transformation, missing the broader opportunity to align business and technology. The organization needed a partner that could bring strategic transformation – connecting executive vision with global delivery. Key challenges included fragmented prioritization, lack of transparency across workstreams, and limited alignment between business and IT functions.

Solution

Trissential partnered with executive leadership and strategic teams to drive holistic transformation. Key initiatives included:

• Defined a transformation team structure to align efforts across the enterprise
• Developed and delivered leadership and team training tailored to company culture
• Identified and filled key role gaps, then coached teams to improve engagement and alignment
• Implemented an enterprise-wide prioritization model
• Established portfolio and program management practices with measurable outcomes

Results

Trissential’s “meet you where you are” approach empowered the client to unify business and IT, driving real organizational change. Internal coaches were upskilled, dozens of teams across business units were trained and coached, and value-driven practices became embedded at every level. Executive teams gained clearer visibility into prioritization and performance, while enterprise PMO practices strengthened decision-making, delivery speed, and long-term agility – building on the company’s strong culture to become a true force multiplier.