Transforming Healthcare with Data Centricity

Trissential’s approach to digital transformation provided a speed of change never seen before here.

Chief Data Officer

Challenges

The client is a respected and recognized world leader in transforming healthcare, medical research, and clinical expertise. In the digital healthcare future, the Client acknowledges the imminent transformation driven by consumerism, technology, and data. To be the leader in digital health, the Client needs to engage with people before they are sick. The client initiated a transformation program to become the global authority in caring for serious or complex diseases.

Solution

Digital transformation experts, Trissential, led workshops aligning the Client’s strategy with a cohesive plan for implementation. Workshops included senior executives, technology, clinical and administrative leadership. Out of the workshops and subsequent advisory engagement, a new institution-wide strategy emerged: Data Centricity. Data Centricity is a new business model that recognizes data and consumption through advanced analytics and data sciences for rapid and meaningful insights, integrated into the consumer value proposition and all products and services provided. This business model evolves organizations from simply collecting data to being data-driven to make decisions, to recognizing data as a primary organizational asset and building people, processes, and technology around it to maximize its value for consumers and provide a competitive advantage.

Trissential worked with the Client to establish a strategy to enable their 2030 vision of the transformation program to be a global leader in digital healthcare, focused on Data Centricity. This strategy included market-leading approaches for Data-Centric organizations including organization structure, operating model, governance, talent management, data literacy, enterprise agility, DataOps, data as a product, elastic cloud architecture, advanced analytics, and data sciences platform, methods, and skills.

A new Department of Data & Analytics was established including a new leadership role, Chief Data & Analytics Officer. This included a transformation program to drive the organizational change required in restructuring, skill development, and streamlined governance. And launching DataOps teams, partnering with key functions, fostering data literacy, agile methods, and cultural change to engage customers.

Results

Established the Data-Centric strategy to enable the Client’s 2030 vision for digital healthcare

• Led a transformation program to build a new business-led function, the Department of Data & Analytics to deliver on the Data Centric strategy increasing data Literacy and value
• The ‘Data as a product’ concept was introduced to help business owners to engage in the advanced consumption of data, advanced analytics, and data sciences to be more business-oriented, rapid insights and outcomes-based, and self-service
• Data & Analytics cross-functional agile product teams (DataOps) delivered greater value in small fractions of historical efforts

Trissential remained engaged to facilitate annual planning workshops for the next two years. We continue to work to align the next level of leadership with the department’s strategy.

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