Understanding the true definition of agility is even more critical today, when we’re faced with mandatory remote environments, impacts from a sudden pandemic, and a host of other factors. For the sake of clarity, let’s explore some of the differences in the way that Lean Agile is different for the Enterprise than for Delivery/Project Management.
Difference #1: Identify Value
Value in the Delivery/Project world is very focused on what will help a customer today. Enterprise Agility creates a focus on the value of work at a higher level – considering things like total cost of ownership and long-term strategy. With Enterprise Agility, there needs to be a balance between what is valuable to the Customer, the Business and to Stakeholders. This balance is much more difficult than identifying what the value is directly to a paying customer, because there are so many more “voices” of the customer.
Customer examples include:
- Executive Stakeholders
- Internal Employees
- Different functional groups/areas
- Product Managers/Delivery teams
Difference #2: Mapping the Value Stream
Once Customer, Business and Stakeholder value have been identified the organizational structure and culture can begin to take shape. This starts with Value Stream Mapping for both external and internal customers. Using this Value Stream Mapping exercise, the organization can begin to align the Organizational or Business Capabilities (cross-functional people, processes and tools), necessary to achieve the desired value and outcome.
Difference #3: Create Flow
Flow comes from Systems thinking and defines a continuous or sustainable stream of work or demand. Agility Program Management practices are focused on the efficient flow of work from strategic planning to completion. However, the Lean Agile approach to Business Agility is about the flow determined by the demand of customer (internal or external). Organizational Structure, Culture and Capabilities are all part of the enterprise system and affect the flow at this level.
Difference #4: Establish Pull
For manufacturing firms, pull equates to just-in-time order fulfillment which reduces waste. Pull when combined with Agility for development of innovative products and services has more to do with capacity to meet the demand. In other words, teams pull work from the flow based upon appropriate prioritization and sequencing according to their available capacity. This gives the organization a clear picture of their true capacity.
Difference #5: Seek Perfection
Seeking perfection requires relentless continuous improvement that is embedded into the cultural fabric of an Organization. Continuous Improvement should not just be tolerated, but energetically enabled to get the true benefits. Perfection cannot apply only to one area of the organization, but must be applied to the organization overall.
By applying principles of Lean to your Business Agility Transformation, your organization will receive the full benefit of transformation. The journey to Enterprise Transformation requires a strategic partner. Trissential has the skills and capabilities to assist you on this journey. Learn more about our Enterprise Agility services here.